Shipping: Free Shipping and Duty-Free for EU, CH and LI. Rest of the world = 25 USD
The delivery time is normally 2-5 working days from the time of order. Please note that weekend and public holidays are added to this delivery period. As soon as your order has left our logistics centre, you will be notified by e-mail and receive a track & trace code with which you can check the current status of your shipment at any time.

Returns: Returnable items may be returned to Rubirosa by courier within 14 days of the invoice date. The goods must be returned new, unworn, unwashed and in their original condition, including label(s) and original packaging, and with the invoice. Shoes also must be returned in their original, undamaged packaging. The original packaging of shoes (shoe box) may not be used as the return packaging. The costs of return postage shall be borne by the customer.

Postal address for returns and exchanges

Switzerland:
rubirosa management gmbh
Returns
Lagerstrasse 4
CH-9200 Gossau

Rest of the World:
rubirosa management GmbH
C/O Multisped GmbH
Güttingerstrasse 35
D- 78315 Radolfzell am Bodensee

In case of any questions please contact info@rubirosa.com.